Adding or Removing Users

How do I add or remove users on my website?

There are two types of ActiveAgency users.

ActiveAgency Standard Users have access to about 95% of the website to make basic edits and additions, such as adding and making changes to team members, blog posts, and office locations. They can also access tools and features such as Clickable Coverage, Video Proposals, Hello Producer, Power Panels, 5-Star Reviews, Client Service Center, Live Chat, and Notification Bars. By default, new users will have Standard Access.

ActiveAgency Limited Users only have access to share Clickable Coverage graphics from the website and to record and manage their own Video Proposals. In some instances, Limited Users may be granted access to other areas of the website at the discretion of the main point of contact on the account, and any Standard User can manage this access.

To add new users to the site or remove someone altogether, or if you have any questions, please contact the Client Experience Team for help.